Fundamentals of Business Analysis
(course code FUNB1)

Overview

Organisations sometimes overhaul processes or implement new systems in an effort to quickly fix or address a problem, or take advantage of an opportunity, only to later discover that the solution adopted has introduced serious problems, or the benefits of the change will not be realised as expected.

Business analysis aims to not only properly diagnose an issue, but determine the best solution to address it permanently.

Business analysts, who undertake this work, require a unique combination of skills and knowledge to be successful in this function.

This course provides an overview of what business analysis is, including fundamental concepts and knowledge areas as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®).

This course also covers the essential competencies required for effective business analysis, including behavioural characteristics, business and software knowledge, and communication and interaction skills.

This course provides a foundational knowledge base of business analysis information so participants can effectively put principles to work at their own organisations.

Course Objectives

By the end of this course, participants will be able to:

  • Describe the practice of business analysis as a distinct discipline and place the business analyst within the context of project success;
  • Demonstrate an understanding of the BABOK® competency model and how to use metrics to measure business analysis success;
  • Describe the importance of enterprise analysis and business architecture;
  • Identify and explain the BABOK® knowledge areas and how to put them to use;
  • Discuss how and when to use the many tools and techniques available to business analysts;
  • Identify the different approaches to business analysis;
  • Demonstrate the use of key business analysis tools such as a requirements management plan, basic project planning, and a business requirements package;
  • Demonstrate technical writing skills;
  • Describe the practice of business analysis as a distinct discipline and place it within the context of project success.

Who Should Attend

Any person wishing to gain an overview of business analysis.

Prerequisites

There are no prerequisites for this course.

Course Content

  • Define business analysis;
  • Recognize the fundamental responsibilities of the business analyst;
  • Match the requirement type to their examples;
  • Match the knowledge areas of business analysis with examples of their associated activities;
  • Identify business analysis tasks;
  • Identify business analysis techniques;
  • Match the business analysis competency requirement to a scenario;
  • Recognize the behavioural characteristics required for effective business analysis;
  • Recognize the business knowledge required for effective business analysis;
  • Recognize the software knowledge skills required for effective business analysis;
  • Recognize the communication skills required for effective business analysis;
  • Recognize the interaction skills required for effective business analysis;
  • Apply the skills and competencies required for effective business analysis in a given scenario.

Certification Exams

There are no exams with this course.

Course Fees

We offer a range of delivery styles and packages for this course. Please go to the Packages and Inclusions page to review the inclusions provided with each package.

Professional Development

Successful completion of this course may entitle you to professional development credits:

  • For PMI PDUs, check here.

Follow-on Courses

We recommend that delegates who complete this course should proceed with the Business Analysis Fundamentals course.

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